Holley
Holley Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Holley has 1.6 star rating based on 44 customer reviews. Consumers are mostly dissatisfied.
67% of users would likely recommend Holley to a friend or colleague.
- Rating Distribution
Pros: Good product, No pros at all, Great product.
Cons: All, I not happy with manufacturer, Poor warranty and customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Holley has 1.6 star rating based on 44 customer reviews. Consumers are mostly dissatisfied.
67% of users would likely recommend Holley to a friend or colleague.
- Rating Distribution
Pros: Good product, No pros at all, Great product.
Cons: All, I not happy with manufacturer, Poor warranty and customer service.Recent recommendations regarding this business are as follows: "Don't buy from holley.", "Don't deal with Holley there are better company's out there that will treat there customers like customers !", "Don't call", "Stay away from holley stuff", "Find for your parts else where".
Most users ask Holley for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHolley forces customers to buy new items
I bought a silverado ss that came with a diablo tuner. The tuner was only used a few times by the previous owner and myself.
It worked flawlessly until plugged into the computer to read data logs. The website recommended an update which was done. It hasn't worked since...
Holley customer service says its corrupted and I have to buy a new one at the sum of around 450 bucks... now I looked into it and it seems this is the norm...
I've read hundreds of posts, complaints ect where the customer had the same issue and their devi is stopped working after installing Holleys update. Filed a complaint with BBB. Holley responded to BBB that they had contacted me and we had come to a resolution...
lies... I've yet to talk to anyone and I've left dozens of messages but all I get is to leave a message for someone...
- Great performance parts
- Horrible customer service
Preferred solution: Repair or replacement device that their software deemed useless
User's recommendation: Don't buy from holley.
Holley Sniper
User's recommendation: Don't deal with Holley there are better company's out there that will treat there customers like customers !
Just to let people know .
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Merritt Island, FloridaE f I problems
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wetumpka, AlabamaHolley snioer system is terrible the iq3 dash sucks and no help what so ever from tec and on hold fir 45 mins.
I ended up selling and took a big loss. So many people are complaining about the holley hyper products.I will never buy another holly product again I don't care what it is
- Junk
- Junk
Preferred solution: Full refund
User's recommendation: Stay away from holley stuff
Match up fuel pumpHolly mechanical field pump 12 8 3 4.
- Is good product
- Poor customer service on the phone
Preferred solution: Better phone customer service.
User's recommendation: Don't call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not get all the parts advertised..
- Deception
Preferred solution: I would like the parts that was advertised..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bowling Green, KentuckyVery bad customer service and warranty
I purchased a new Holley 850XP carb and took my engine to be run on the DYNO .
The carb went way lean 17 to one .
Dyno operator said something wrong with it .
Called Holley Tech and explained the situation the Holley tech said carb was defective .
I requested a new one be sent as the engine is due to be installed .
They asked for my receipt and I sent it in .
The carb was purchased as the engine was being built and was over the warranty period but was new in the box .
I was told its over the warranty period but to send it in and they gave me an address .
I called several times trying to explain that I spent $1500.00 on a new defective partand each time I called I was on hold for up to 45 mins.
They gave me an address that was not complete which is causing a delay in delivery .
They refuse to send a new carb to me .
They say they will speak to supervisors and call back , this did not happen .
Freight to them cost me an additional $110.00 .
No turn around time is given possibly months no idea .
Tech guy says he thinks he remembers not sure ?
Absolutely the very worst customer service I have ever experienced .
- Good if they work properly
- Poor warranty and customer service
Preferred solution: Full refund
User's recommendation: Do not trust Holley customer Tech
Charging fees for answering a question?
Billing
- Good product
- No contact number for this situation
Preferred solution: 2nd charge refunded
Called over a dozen of holleys numbers for weeks and sent e-mails =nothing
- Good product
- Poor warranty and customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Find for your parts else where
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bowling Green, KentuckyDefective carburetor
I purchased a Holley 600 directly from Holley. I installed the carb in a new crate engine.
It backfired and sputtered terribly. I assumed my timing was wrong and I double checked it. The timing was correct. I swapped carburetors using one a friend let me borrow, it ran flawlessly.
I sent the carb back to Holley a month ago for repair or replacement. I called after one week, then two weeks, then three weeks, and now four weeks. Each time I was on hold a minimum of 30 minutes. Each time Ive been told, it should be ready soon.
Ive been without my vehicle for a month.
Customer service at Holley is nonexistent. There is no sense of urgency.
- Well known
- No customer service
Preferred solution: A new carburetor that works
User's recommendation: Get an Edelbrock
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charlotte, North CarolinaProblem
Need a part for bbd fuel injection system
No costumer service
Not able to communicate with customer service
User's recommendation: Not good
About
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Holley is a manufacturing company offering carburetors, manifolds, superchargers, water pumps, and throttle body fuel injection as well as and fuel pumps of high performance for race and street use. Using the recent technology, Holly produces high quality parts and accessories. Holley's manufacturing departments differ and cover variety of works ranging from small drilling and tapping centers to bigger 4 to 5 axis high speed machining centers. Holly’s centers have automatic pallet changers to optimize the operations and streamline the process flow. The maintenance and tool divisions consist of Ewag tool grinder, a CNC wire EDM, host of manual machines as well as CNC die-sinking EDM.
Holley is ranked 239 out of 1161 in Auto Parts and Accessories category
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I feel the same way right now !!! There customer service suck's !!!! I'll never buy Holley again it's Edelbrock from now on .